I'll be writing more about this soon, but for now, here's the news release:
JetAmerica Suspends Sales
$900,000.00 in Refunds to Passengers
Clearwater, Florida - July 17 – JetAmerica, the public charter air carrier operator, announced today that it is suspending sales to all markets and that it would immediately begin to notify affected customers and process refunds to all customers who have booked seats on its flights.
“We are reluctantly suspending our public charter operations effective today,” said John Weikle, CEO, who has been with the company since April. “Finalizing the slots required to support our charter program at Newark has taken longer than expected and we have decided to suspend our flights in order to refocus on different markets. We still strongly believe that there is an unmet need for affordable air service to secondary markets and we look forward to offering this option again in the near future," concluded Weikle.
"We will be refunding more $900,000 in ticket reservations for flights from August 14 through the end of September," said Bryan Glazer of World Satellite Television News and Media Relations, which represents JetAmerica.
Glazer's firm, which previously represented JetBlue and Virgin Atlantic Airways, was retained by JetAmerica in May. The firm's national media blitz generated headlines across America that helped sell more than 20,000 tickets during the first JetAmerica's online e-commerce operations.
"It is unfortunate that so many consumers' will be affected. This was unavoidable. I worked closely with the executives of JetAmerica for several months and know they did their very best to overcome the challenges that the slot situation posed. But in the end, the business plan never called for paying for more than a half million dollars for slots," said Glazer.
He added, "Don't be surprised if JetAmerica comes back with new routes and new destinations."
All customers will receive automatic refunds within 7-14 business days. Any customer not receiving a full refund in 14 days should call 727-451-3970.
Friday, July 17, 2009
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